Customer support

Filtering supports Android smartphones and tablets. It includes access to a filtered app store, useful websites such as banks, health funds and government services, and an option for filtered WhatsApp. Additional filtered browsing is available with the paid browser add-on.

No. It is a paid add-on to Android device filtering. It is activated within the filtering system and has no separate download link on this site. The combined plan price includes both device filtering and the add-on.

Personalization is part of KosherPlay’s available options. The settings depend on the product and plan. To request a change or ask about a website or app, contact support with the relevant details.

Contact support before transferring. Provide the phone number used for registration and the new device model. Registration may need to be updated and the solution installed again following the team’s instructions.

Annual prices are listed on the plans and pricing page. Choose Android filtering, filtering with the browser add-on, or computer filtering. The combined plan price includes both device filtering and the browser add-on.

The downloads page provides Android and Windows versions. Contact the team with your device model and operating system version to ask about availability for iPhone or Mac.

On Android, say whether the issue concerns an app in the filtered store, a useful website or browsing with the add-on. On a computer, provide the website address and browser so the allowed list can be checked. Contact support without removing filtering. Requests are reviewed under the relevant policy and plan.

Download the APK directly from the downloads page for your Android smartphone or tablet. Follow the installation guide and complete permissions and registration. Contact support before granting a permission you do not understand.

Image filtering operates in Chrome as part of the KosherPlay filtering system. There is no separate image-filtering download on this site. After installing the system, follow the activation instructions and check filtering in Chrome.

Do not rely on an absolute guarantee. Capabilities depend on the product, settings and technical environment. Complete setup, check that filtering is active and report content that was not filtered as expected.

It uses an allowed-website list in the computer browser. Browsing within the filter is limited to sites on that list. It applies to browser access, not all computer applications.

Not for websites included in the useful-website list. Access to this list, which includes banking, health-fund and government sites, is part of Android device filtering. The browser add-on is available for additional filtered browsing.

Yes. Android device filtering includes the option of filtered WhatsApp. Mention this when joining or contacting support to receive the activation instructions for your device.